Frequently Asked Questions (FAQs)

Our FAQ section aims to address the most common questions and concerns about our loan signing business. Here, you’ll find answers to questions related to the role of a loan signing agent, our services, the loan signing process, costs, and more. We understand that navigating the loan signing process can be complex, so we’ve compiled this comprehensive resource to help you make informed decisions and ensure a smooth, efficient signing experience. If you have additional questions or need further clarification, please feel free to reach out to our team for personalized assistance.

A loan signing agent guides borrowers through the signing of loan documents, ensuring they are correctly executed and notarizing them as required.

You can typically schedule an appointment by contacting the loan signing agent directly via phone or email.

Acceptable forms of identification in California include a current driver’s license, state-issued ID card, or a U.S. passport.

No, a loan signing agent is not licensed to provide legal or financial advice. They are there to facilitate the signing process.

A loan signing agent can assist with a variety of loans, including home loans (mortgages), refinancing, home equity lines of credit, and more.

Yes, all loan signing agents are notary publics, but not all notary publics are loan signing agents. Loan signing agents have specialized training in handling and notarizing documents.

The signing process typically takes between 1 to 2 hours, depending on the complexity of the loan documents.

After the signing is completed, the loan signing agent will return the signed documents to the lender. The lender will then process these documents to complete the loan process.

Yes, a loan signing agent can refuse to notarize a document if they believe the signer is not of sound mind, is being coerced, or if the identification provided is insufficient or suspicious.

Yes, loan signing agents commonly assist with the signing of refinancing documents.

Yes, typically the loan signing agent will return the documents to the lender after the signing is complete.

The cost to hire a loan signing agent can very depending on the complexity of the loan documents and the location of the signing. Here at the Mackenzie Hunter Notary Group, LLC we charge a flat fee – $175.

The availability of loan signing agents can vary. The hours of business at The Mackenzie Hunter Notary Group LLC are: Mon. 8am – 6pm, Tues. 8am – 4pm, Wed. 8am – 6pm, Thurs. 8am – 4pm, Fri. 8am – 6pm, Sat. 8am – 6pm, and Sun. closed.

Yes, many loan signing agents offer mobile services and can meet you at a location that’s convenient for you.

Policies for cancellations or rescheduling vary among loan signing agents. It’s best to contact your loan signing agent as soon as possible if you need to make changes to your appointment.


Our Loan Signing Glossary is a comprehensive guide to the terminology and concepts associated with the loan signing process. We understand that the language used in real estate loan documents and related transactions can be confusing, especially for those unfamiliar with the industry. This glossary is designed to help you better understand the key terms, acronyms, and phrases you may encounter during the loan signing process. Whether you are a borrower, lender, or another stakeholder, our goal at The Mackenzie Hunter Notary Group is to make the loan experience as transparent and accessible as possible by providing you with clear descriptions of industry-specific language.

The amount of money borrowed, not including interest or additional fees.

The cost of borrowing money, often expressed as an annual percentage of the loan principal.

A yearly rate that includes interest and other costs associated with the loan. It’s often higher than the interest rate because it includes these additional costs.

The process of paying off a debt over a set period of time through regular payments.

The length of time you have to repay the loan.

Fees and expenses, beyond the price of the property, that buyers and sellers often need to complete a real estate transaction.

An account or arrangement where a neutral third party holds funds (i.e., down payments, closing costs, taxes, and/or insurance).

A legal claim on a property that allows the lienholder to seize the property if the owner doesn’t meet the terms of the contract, like paying off a mortgage.

A loan specifically for buying a home or property. The property itself is used as collateral.

A mortgage with an interest rate that can change over time, based on market conditions.

A mortgage with an interest rate that stays the same for the entire term of the loan.

An insurance that lenders require from most homebuyers who obtain loans that are more than 80 percent of their new home’s value.

A financial term used by lenders to express the ratio of a loan to the value of an asset purchased.

The difference between the current market value of a property and the amount an owner still owes on the mortgage.

Replacing an existing loan with a new loan that has different terms.